FAQ’s
Tickets and Wristbands
Can I bring a friend from another University?
Yes, feel free to invite your friend to your City.
Where can I find my ticket?
You can view all of your orders and tickets by going to https://www.fatsoma.com/orders
Where can I collect my T-shirt from?
T-shirts will be given out at the venue on the night of the event.
Where can I find more information about the event?
You can find further details about entertainment on our Facebook page here
I can't find my ticket?
You can contact Fatsoma support team by visiting www.fatsoma.com/support.
I've bought the wrong tickets, can I get a refund?
Unfortunately all tickets are non-refundable, however you can sell your ticket to someone else.
Will Government Issued Photo ID be required?
Yes this is required. All our events are 18+. You must bring Government Issued Photo ID with you.
I can't print my tickets, what do I do?
If you are unable to print the tickets please download the Fatsoma app and have your tickets ready on your smart phone upon entry.
We scan the barcodes of the tickets.
Entry Policy
What is venues entrance policy?
Please see venue website for entrance policy.
18+, Government Issued ID Required
Student ID Required*
What time do I need to arrive by?
Guaranteed entry before 12:00am or legal capacity.
Most of our events start at 10pm. However, we advise everyone to get there as soon as doors open to save queuing for long. Please check the Facebook events for more details.